When physicians disagree about a medical issue for a Workers’ Compensation claim, the Medical Panels Office (MPO) can help.


Physicians and specialists help guide medical decisions made on worker’s compensation claims. These professionals need to have access to the best medical information available so they can make fair and appropriate decisions.

A claimant may be seen by more than one treating physician, including their family doctor.  Differences of medical opinion may occur when physicians give conflicting:

  • Diagnoses
  • Treatment suggestions
  • Return-to-work recommendations
  • Other opinions about the claimant’s medical file

When this happens, physicians will often have a discussion to resolve these differences of opinion.

Every claim is unique.  Differences in medical opinion are handled on a case-by-case basis.  If physicians can’t reach agreement, further steps may be taken to resolve the difference in medical opinion.  These may include one or more of the following:

  • An independent medical examination
  • A Medical Case Conference
  • A Medical Panel

The Workers’ Compensation Board (WCB) or the Appeals Commission may request that the Medical Panels Office (MPO) review a claimant’s medical file to seek clarification of a medical matter.   A worker is able to request through the Appeals Commission that their claim be reviewed by the MPO.